Can I Track my Order?
Yes, order tracking is provided by both UPS and US Priority Mail. Free shipping orders of 3 bottles or less of capsules will be shipped via First Class Mail.
If you received a UPS tracking # in your email confirmation, click on the link below:
Track My UPS Order
In addition, here is a UPS map with shipping time from our distribution center in Bellaire to your part of the country. For example, it takes two days to ship from Bellaire to Ohio. This means if your order is shipped on Monday, you will receive your order on Wednesday.
Do you offer free shipping options?
Yes, we offer free shipping on many of our products including our best-selling products. To view our current free shipping offers visit our Free Shipping Offer page.
When can I expect my order to arrive?
We ship most of our products via UPS, and some orders via US Postal Service. If we receive your order before 12 noon EST, it will leave our warehouse that same day. With regular shipping (see "...faster shipping" below), you may expect to receive it within 1 to 7 days, depending on your location.
Does Traverse Bay Farms offer faster shipping?
Yes! For items that have a shipping charge you have the option of regular UPS ground, 3 Day Select, 2nd Day Air or Next Day Air. For "free shipping" items you can call or email our office if you need faster shipping. UPS only ships out on Monday through Friday, so please consider this when placing a a weekend order.
Are there any charges for handling and packaging materials?
No, we do not add additional handling or packaging costs to your order. The United Parcel Service (UPS) shipping cost is automatically calculated by our shopping cart when you order.
What items are shipped FREE?
We offer a variety of products with free shipping *.
- Fruit Advantage Tart Cherry Capsules
- Any of the Fruit Advantage dried fruitproducts in a 4 pound package. We offer dried cherries, dried strawberries, dried raspberries, organic dried cherries, organic dried blueberries, natural (no added sugar) dried cherries and chocolate-covered dried cherries
- Gout Haters Cookbooks
* If you order additional products requiring shipping, you will have a shipping charge; however, the items above will not be included in the weight calculation for shipping fees.
Can I ship an order to an address different than my own?
Of course! We'll even include a free gift card with the order. Simply type your credit card billing address in the first location on the shopping cart, and then the shipping address underneath. To send a gift card, write your message in the "Comments" box in during the shopping cart process.
Can I ship an order internationally?
Yes! Our capsules (visit www.cherrycapsules.com) and books can be shipped to select international addresses. Contact us to to learn more via email or toll free at . |
