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Can I Track my Order? Yes, ordering tracking in provided
by UPS. If you received a UPS tracking # in your email confirmation, click
on the link below:
Track My UPS Order
Do you offer free shipping options?
Yes, we offer free shipping on many of our products including our
best-selling products. To view our current free shipping offers visit our
Free Shipping Offer page.
When can I expect my order to arrive?
We ship most of our
products via UPS, and some orders via US Postal Service. If we
receive your order before 12 noon EST, it will
leave our warehouse that same day. With regular shipping (see
"...faster shipping" below), you may expect to receive it
within 1 to 7 days, depending on your location.
Does Traverse Bay Farms offer faster shipping?
Yes! For items that have a shipping charge you have the option of
regular UPS ground, 3 Day Select, 2nd Day Air or Next Day Air.
For "free shipping" items you can call or email our office if you need
faster shipping. UPS only
ships out on Monday through Friday, so please consider this when placing a
a weekend order.
Are there any charges for
handling and packaging materials?
No, we do not add additional handling or packaging costs. Orders
include actual United Parcel Service (UPS) shipping costs, calculated by
our shopping cart while you order.
What items are shipped FREE?
We offer a variety of products with free shipping *.
- Fruit Advantage
Tart Cherry Capsules
- Any of the Fruit Advantage
dried fruit
products in a 4 pound package. We offer dried cherries,
dried strawberries, dried raspberries, organic dried cherries, organic
dried blueberries, natural (no added sugar) dried cherries and
chocolate-covered dried cherries
-
Gout Haters Cookbooks
* If you order additional products requiring shipping, you will have a
shipping charge; however, the items above will not be included in
the weight calculation for shipping fees.
Can I ship an order to an address different than my own?
Of course! We'll even include a free gift card with the
order. Simply type your credit card billing address in the first location on the shopping cart, and then the shipping address
underneath. To send a gift card, write your message in the
"Comments" box in during the shopping cart process.
Can I ship an order internationally?
Yes! Our capsules (visit
www.cherrycapsules.com)
and books can be shipped to select
international addresses. Contact us to to learn more via
email
or toll free at 1-877-746-7477.
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