Contact Us

We Are Here to Help!

Traverse Bay Farms is built upon delivering outstanding customer satisfaction and the best gourmet and functional fruit products available. That is why we have made the commitment to offer live 24-hour, real person phone support. That's right...we offer 24-hour customer phone support.

What this means to you...

For example, if you want to talk to a live person anytime rather than place your order on our website...we are here for you.

Also, we are here to answer questions for you, too. We are the only company in the entire cherry industry to offer 24-hour, live customer phone support. That is why, our customers have the confidence to refer family, friends and colleagues to us.

Five ways to contact us:

#1: Email us: Please use the form at the bottom of this page

#2: Call Us - 24/7 Live Phone Customer Support - Call us Toll-free or Direct Dial:

  • Toll-Free: 1-877-746-7477
  • Direct Dial: 1-231-533-8788

#3: Fax us: 1-231-533-4267

#4: Mail us: Traverse Bay Farms, 7053 M-88 South, Bellaire, MI 49615

#5: Visit us: When you're in Northern Michigan, make sure to put us on your map and stop in. We have two locations to better serve you. We have locations in Bellaire and Elk Rapids. Check out that map at the bottom of the page.

The map to each of our Northern Michigan stores is below. Both of our retail stores are open year-round.

Winter Hours:

Bellaire Store - 7053 M-88 South:

Open - Monday - Friday: 8:30AM to 2:30PM
Closed - Saturday and Sunday

Elk Rapids Store - 204 River Street, Downtown Elk Rapids: 

Open - Wednesday - Saturday: 11:00AM to 6:00PM
Closed - Sunday and Monday

Please note: Anytime the "Open" sign is "on" in either location, we are open. Many times we are at either location not during posted hours, but we do open the store while we are there. If the open sign is on, feel free to stop in. :-)

Also, if you know you would like to stop in and shop outside posted retail hours, please call us at 1-231-533-8788. We can accommodate your shopping needs.

Please Note: Outside business hours shopping is ONLY available in our Elk Rapids store.  

We understand tradition, value and hard work. Two generations of our family work at Traverse Bay Farms to deliver outstanding gourmet fruit products. We know we cannot earn your business until we earn your trust. 

We are committed to exceeding the expectations of our customers.

Our mission is to respond to any email inquire sent to us within 24 hours. However, we usually respond much sooner.

 

    We currently have two retail store locations in Northern Michigan. They are located at:

    • 7053 M-88 South, Bellaire, MI 49615 (Retail store and Distribution Center)
    • Year-Round Hours: M - F: 8:30 - 2:30 PM

    • 204 River Street, Elk Rapids, MI 49695 (Retail Store)
    • Fall Hours: Tuesday - Saturday: 11:00 - 6:00 PM with varied hours on Sunday and Monday

    We are also planning on opening a 3rd store location in the greater Detroit area in the very near future. 

    You'll enjoy visiting each of retail stores. Of course, you'll be able to check out all of the fruit-based products and even enjoy free samples. We are also know as Northern Michigan Hollywood Hub. The reason is have a bunch of photos of of your favorite Hollywood celebrities on the walls of each of our store. Check out just a few of the Hollywood Celebrities with our products.

    Check out some of the cool stuff in each store:

    Bellaire Location:

    • 12 foot tall Cherry Bear - The World's Tallest Cherry Bear
    • Hollywood Celebrities on the wall
    • Located next to Shanty Creek Resort - Great golfing in the summer and skiing in the winter.

    Elk Rapids Location:

    • See the huge wall mural and the footprints on the ceiling. 
    • Hollywood Celebrities on the wall
    • Located in downtown Elk Rapids and is just short walk to the beach and Elk River.

    Check out below to see some photos of each of our stores and a map to see where exactly our stores a located.

    A Few Photos of Our Bellaire and Elk Rapids Retail Store Locations:  

    During your visit make sure to take your photo under Northern Michigan's only indoor cherry tree. If you guess how many cherries are on the tree, you'll win a free gift.

     

    You can't miss the Cherry Bear in front of Our Bellaire Store. Cherry Bear is the World's Tallest Chainsaw Art of a Bear with a Cherry - A Favorite Photo Spot

     

    Located Downtown Elk Rapids and just a short walk to the Elk Rapids public beach

     

    Enjoy a warm summer day in Downtown Elk Rapids

     

    Enjoy a relaxing lunch at the Traverse Bay Farms Elk Rapids store.

     

    Enjoy breathtaking sunsets at the Elk Rapids public beach.

     

     

     

    Have a Question? Call Us:

    Toll Free: 1-877-746-7477 Direct Dial: 1-231-533-8788

    Send an Email

    We make every attempt to reply to all emails within 1 -2 hours. However, during busier times, it may take up to 24 hours for a reply. If you would an immediate answer to your question, feel free to call us.