How We Pack & Ship Your Order | Traverse Bay Farms

Author: Andy LaPointe - Co-Founder of Traverse Bay Farms

Quick Summary: Every Traverse Bay Farms order is packed by hand in our own Northern Michigan distribution center — never outsourced. Each glass bottle is individually wrapped in 1/2-inch industrial bubble wrap, shipped in a 200 lb crush-test box, and accuracy-checked before sealing. We have used this method since 2001.
What You'll Learn: Where Our Method Came From | Exactly How We Pack | Drop Test Videos | Damage Policy | FAQs | Why Choose Us

Every Traverse Bay Farms order is packed by hand in our own shipping and distribution center in Northern Michigan. We do not outsource fulfillment. The people who pack your glass bottles are our own trained team, following the same method UPS and USPS workers showed us when we started shipping in 2001 — and we have packed every order this way for more than two decades.

If you have ever ordered glass bottles online, you know the worry. Will it break? Will the box show up dented, leaking, or wrong? That worry is exactly why we built the process below.

Where the Method Came From

When we started shipping in 2001, we had a problem most new food businesses face. Glass breaks. We were sending fragile bottles across the country and needed them to arrive whole. So we asked the people who move packages for a living. UPS and USPS workers showed us, hands on, how to wrap and box glass so it survives the road. That guidance became our standard. We still follow it today, 25 years later.

A quick note: this was practical, hands-on advice from working drivers and postal workers — not a corporate partnership or certification program. We learned from the people who handle packages every day, and we never stopped using what they taught us.

Exactly How Your Order Is Packed

There is no mystery to it. The same steps happen on every order, by hand, in our own facility.

Step 1 — Wrap Every Bottle

Each glass bottle is wrapped individually in 1/2-inch industrial bubble wrap — thicker than the standard wrap most shippers use.

Step 2 — Use a 200 lb Crush-Test Box

Wrapped bottles go into a 200 lb crush-test box — rated to hold its shape under heavy stacking and rough handling.

Step 3 — Fill Every Gap with Kraft Paper

We pack kraft paper into every empty space so nothing can shift in transit. Movement is what breaks glass. We take the movement out.

Step 4 — Mark the Box Fragile

Fragile stickers go on the outside so every handler along the way knows what is inside.

Step 5 — Accuracy Check, Then Seal

Before the box is closed and taped, the order is reviewed for accuracy — so you get exactly what you ordered.

Watch How We Pack an Order

Reading about it is one thing. Here is the full walkthrough, start to finish, from our distribution center.

We Put It to the Test

We did not want to just tell you the packing holds up. We wanted to show you. So we took a fully packed box, threw it more than 15 feet into the air several times, let it hit the ground, then opened it up. Watch what happened to the bottles inside.

An Honest Word About Breakage

No shipper can promise that a glass bottle will never break — not us, not anyone. What we can promise is that we pack every order to survive the road, and that if something does arrive damaged, we make it right. See our policy below.

What If Something Arrives Damaged?

It is rare, but it happens. If a bottle arrives broken or your order is not right, reach out to our team. We are based right here in Northern Michigan, our support is USA-based, and we will make it right. Contact us here with your order number and a photo if you can, and we will take care of it.

Frequently Asked Questions

Will my glass bottles break during shipping?

We pack every order to prevent it. Each bottle is individually wrapped in 1/2-inch industrial bubble wrap, packed in a 200 lb. crush-test box, and surrounded by kraft paper so nothing shifts. We even threw a packed box more than 15 feet in the air to test it. In the rare case something does break, we make it right.

How do you pack glass bottles so they arrive safely?

Every bottle is wrapped by hand in 1/2-inch industrial bubble wrap, placed in a 200 lb. crush-test box, and cushioned with kraft paper in every empty space. Fragile stickers go on the outside. It is the method UPS and USPS workers taught us back in 2001. We continually train our staff on best packaging practices.

Do you pack orders yourself or use a third party?

We pack every order ourselves, by hand, in our own shipping and distribution center in Northern Michigan. Nothing is outsourced. The people packing your order are our own trained team.

How do you make sure I get the right items?

Every order is reviewed for accuracy before the box is sealed and taped. Our team trains on packing and order accuracy every year, so the same standard is applied to every order that leaves the building.

What should I do if my order arrives damaged?

Contact our team with your order number and a photo if you have one. Our support is USA-based here in Northern Michigan, and we will make it right.

Why Choose Traverse Bay Farms

✓ We ship nationwide, straight from our team to your door.
✓ Every order is packed by hand in our own Northern Michigan facility — never outsourced.
✓ Our glass-bottle packing method has been refined over 25 years.
✓ USA-based support, ready to make it right if anything goes wrong.

Award-Winning | Fast Shipping | GMP Certified | Secure Checkout

Have Questions? Contact Us 24/7

Traverse Bay Farms Rewards Program — Frequently Asked Questions

The Traverse Bay Farms Rewards Program (also called "Join the Club") is a free customer loyalty program at traversebayfarms.com.

Members earn points for creating an account, making purchases, following Traverse Bay Farms on social media, and referring friends, then redeem those points for money-off discount codes at checkout.

Below are answers to the most common questions about how to join, earn points, and redeem rewards.

Joining the program

Is the Traverse Bay Farms Rewards Program free to join?

Yes. The Traverse Bay Farms Rewards Program is completely free.

There is no membership fee and no purchase required to join — you simply create a free account at traversebayfarms.com to start earning points.

How do I join the Traverse Bay Farms Rewards Program?

Joining takes three steps:

(1) Sign up by creating a free account at traversebayfarms.com,
(2) earn points every time you shop and through other rewarded actions, and
(3) redeem your points for exclusive discount rewards.

You can join by clicking "Join Now" on the rewards page. Existing customers can click "Log In" to access their points.

Do I get points just for signing up?

Yes. When you create your free Traverse Bay Farms account you earn a one-time welcome bonus of 25 points. This is credited automatically once your account is set up.

Earning Points

How do I earn points at Traverse Bay Farms?

You earn points at Traverse Bay Farms in several ways:

- 100 points for creating an account,
- 1 point for every $1.00 you spend,
- 100 points on your birthday, 25 points for visiting the Traverse Bay Farms Facebook page,
- 50 points for sharing the Traverse Bay Farms website on Facebook,
- 10 points for following Traverse Bay Farms on Instagram,
- 200 points for each friend you successfully refer.

How many points do I earn per dollar spent at Traverse Bay Farms?

You earn 1 point for every $1.00 you spend at Traverse Bay Farms.

For example, a $50 order earns 50 points. Points from purchases are added to your rewards account automatically.

Do I get birthday points from Traverse Bay Farms?

Yes. Traverse Bay Farms rewards members with 100 points on their birthday each year. Add your birthday to your account profile so the points can be applied.

Can I earn points by following Traverse Bay Farms on social media?

Yes. Traverse Bay Farms gives points for social actions:

- 25 points for visiting the Traverse Bay Farms Facebook page,
- 50 points for sharing the Traverse Bay Farms website on Facebook,
- 10 points for following Traverse Bay Farms on Instagram.

These are typically one-time bonuses per action.

Redeeming Points

What rewards can I redeem my points for?

Traverse Bay Farms members redeem points for money-off discount codes at checkout. The reward tiers are:

- 350 points for $10.00 off,
- 700 points for $20.00 off,
- 1,050 points for $30.00 off.


You choose the reward you want when you have enough points.

How many points do I need for a discount at Traverse Bay Farms?

At Traverse Bay Farms,

- 350 points gets you $10.00 off your order,
- 700 points gets you $20.00 off,
- 1,050 points gets you $30.00 off.

You can save your points until you reach the reward tier you want.

How do I redeem my Traverse Bay Farms points?

Redeeming points is easy. Click "Redeem My Points" in the rewards panel and select an eligible reward (for example, $10.00 off for 350 points). You'll receive a discount code — copy that code and paste it into your shopping cart during checkout. The code is also emailed to you for convenience.

Where do I enter my Traverse Bay Farms reward code?

Paste your reward discount code into the discount-code field in your shopping cart during checkout at traversebayfarms.com.

The same code is emailed to you, so you can also copy it from your email if you check out later.

How do I check my Traverse Bay Farms points balance?

Log in to your Traverse Bay Farms account at traversebayfarms.com and open the rewards panel to see your current points balance and the rewards you can redeem.

Referring Friends

How does the Traverse Bay Farms refer-a-friend program work?

With the Traverse Bay Farms referral program, you give friends 10% off their first purchase of $30.00 or more, and you earn 200 points for each friend who makes a successful referral purchase.

Share your referral link from your rewards account to get started.

How much is a Traverse Bay Farms referral worth?

Each successful referral earns you 200 points at Traverse Bay Farms, and your referred friend gets 10% off their first order of $30.00 or more.

Referral points can be combined with your other points toward reward tiers ($10, $20, or $30 off).