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How Traverse Bay Farms is Keeping Customers Safe

We are closely monitoring the impart of Covid-19. Our warehouse and shipping department will remain open and we will continue to ship orders to our customers daily.

What we are doing in our warehouse and shipping department:

  • Being in the food business, we are following the same stringent sanitation and cleanliness guidelines as we have since we opened our doors nearly 20 years ago.
  • We have installed additional hand sanitizer stations and regularly wipe all door handles, light switches, etc. throughout the day.
  • To further ensure the safety of our customers and employees we have implemented social distancing guidelines and encourage safe spacing.
  • We have implemented the "One Person per Order Rule". This means a single employee is responsible for packing all items for each order.

What we are doing with daily shipments

  • All orders received via phone or website before 12:00PM EST Monday - Friday are shipped the same day. Weekend orders are shipped on the following Monday.
How we are caring for our team
  • We are allowing team members to work from home whenever possible.
  • Our teams are working in shifts so few people are in the same space at the same time.

What we are doing for our retail stores

  • We are offering local curbside pickup at our two retail stores in Elk Rapids, Michigan and Bellaire, Michigan.