Contact Us
Updated: June 16, 2026
Author: Andy LaPointe - Co-Founder of Traverse Bay Farms
We Are Here to Help — Customer Support Open 24 Hours
Traverse Bay Farms is built upon delivering outstanding customer satisfaction and the best gourmet and functional fruit products available. That is why we have made the commitment to offer live 24-hour, real person phone support. We are the only company in the entire cherry industry to offer 24-hour, live customer phone support.
#1 — Email Us
Send us an email anytime at cservice@traversebayfarms.com. Our mission is to respond within 24 hours — though we usually respond much sooner.
#2 — Call Us (24/7 Live Phone Support)
Talk to a real person anytime — day or night. We are here to take your order or answer your questions.
Toll-Free: 1-877-746-7477
Direct Dial: 1-231-533-8788
#3 — Fax Us
Fax: 1-231-600-7099
#4 — Mail Us
Traverse Bay Farms
7053 M-88 South
Bellaire, MI 49615
#5 — Visit Us In Person
When you're in Northern Michigan, stop in! We have two retail locations open year-round. If the "Open" sign is on, we're open — and many times we're happy to help outside posted hours too. Just call ahead at 1-231-533-8788.
Bellaire Store — 7053 M-88 South
Monday – Friday: 9:30am – 2:30pm (Year-Round)
Elk Rapids Store — 204 River Street, Downtown Elk Rapids
Sunday – Saturday: 11:00am – 6:00pm (Year-Round)
Remember, our website is available for orders 24 hours per day!
Place a Wholesale Order — Click Here
Note: We are not accepting Amazon or any marketplace partners at this time.
Inquire About Our Dropship Program — Click Here
Meet the Team!
Whenever you reach out to us — by phone, online, or in person — you're guaranteed a warm welcome, a bright smile, and all the assistance you need. Our team members: Ada, Joyce, Tony, Andy, Jennifer, Ryan, and Alena.
A Few Photos of Our Bellaire and Elk Rapids Retail Store Locations
Can't make it to one of our stores? Our full product lineup is available online with fast shipping.
Shop Traverse Bay Farms
Award-Winning | Fast Shipping | GMP Certified | Secure Checkout
Have Questions? Call Us 24/7: 1-877-746-7477